I get curious about the moments people get stuck, and I think the interface is almost always the reason why.

I design for high-stakes moments where clarity is the whole job. Accessibility is how I think, not a box I check at the end.

I'm drawn to products where getting it wrong has real consequences. Disrupted travel. Financial uncertainty. Nights when anxiety makes sleep feel impossible. That's the work I want to keep doing.

Krysstal Randolph outdoors

I started in front-end development. That taught me something most designers learn later: the way a system is built and the way a person experiences it are almost never the same thing. It also taught me to think about feasibility, systems, and implementation alongside user needs.

My work keeps pulling me toward the same problem. Someone is already overwhelmed. The clock is ticking. And instead of helping, the product makes it worse. I find that problem fascinating. Not because it's hard, but because small design decisions can completely change the outcome.

I care about the whole flow, not just the screen. What does this system assume about the person moving through it? What happens when those assumptions are wrong? Those are the questions I keep coming back to.

Most interfaces fail at the exact moment people need them most: when something goes wrong, gets complicated, or just doesn't make sense.

Three things I keep coming back to:

Finishing my B.S. in Human-Centered Computing at RIT. Graduating December 2026.

I spend time outdoors, cook, and I'm always learning something new. Usually a language.